Chantel, Valentine, and crew really took care of me AFTER my initial move with them recommended by umovefree.com. I broke a bone after the move and had some things at the old house that I had intended to move in my car, but was injured and could barely walk afterwards. I sent an email on Labor Day requesting assistance and followed up the next morning with Chantel who reported she'd seen my email and had responded and offered me my choice of am or pm appointment window THE SAME DAY! Valentine and crew being as efficient as the are, finished loading before I finished packing the last half of my kitchen. Instead of sitting there waiting for me to get a box packed so they could put it on the truck, they quickly grabbed and assembled boxes and asked what I needed to pack. I guess my efforts to not wince or moan in pain didn't work. LOL I was totally stressed because my move out date was firm and was scared and worried and in pain. It was actually pretty scary. 5STAR RELOCATION SERVICES REALLY CAME THROUGH FOR ME!! You can definitely depend on them. They provided regular updates, was attentive, offered suggestions, and was compassionate. I highly recommend them.
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Carla Monroe7/17/2022
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Carla Monroe
7/17/2022
Chantel, Valentine, and crew really took care of me AFTER my initial move with them recommended by umovefree.com. I broke a bone after the move and had some things at the old house that I had intended to move in my car, but was injured and could barely walk afterwards. I sent an email on Labor Day requesting assistance and followed up the next morning with Chantel who reported she'd seen my email and had responded and offered me my choice of am or pm appointment window THE SAME DAY! Valentine and crew being as efficient as the are, finished loading before I finished packing the last half of my kitchen. Instead of sitting there waiting for me to get a box packed so they could put it on the truck, they quickly grabbed and assembled boxes and asked what I needed to pack. I guess my efforts to not wince or moan in pain didn't work. LOL I was totally stressed because my move out date was firm and was scared and worried and in pain. It was actually pretty scary. 5STAR RELOCATION SERVICES REALLY CAME THROUGH FOR ME!! You can definitely depend on them. They provided regular updates, was attentive, offered suggestions, and was compassionate. I highly recommend them.
They arrived on time they call me first & asked if I was ready we went into 3 hours moving from a storage to an 1st floor apartment so it took longer it was a misty rainy day and they were being careful not to fall also they assembled my bed even though the time went over great job they charge a trip fee and by the hour.
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Lisa f7/17/2022
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Lisa f
7/17/2022
They arrived on time they call me first & asked if I was ready we went into 3 hours moving from a storage to an 1st floor apartment so it took longer it was a misty rainy day and they were being careful not to fall also they assembled my bed even though the time went over great job they charge a trip fee and by the hour.
We have used 5-star several times. We have used them for moves within Texas and also to Tennessee. They are careful with your belongings, patient, and don’t stop until the job is done. My mom and my sister have had great experiences with them too. Grateful to have finally found a good moving company.
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Katie Thompson9/17/2022
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Katie Thompson
9/17/2022
We have used 5-star several times. We have used them for moves within Texas and also to Tennessee. They are careful with your belongings, patient, and don’t stop until the job is done. My mom and my sister have had great experiences with them too. Grateful to have finally found a good moving company.
I was booked for 2.5 hours and they moved me from McKinney to Carrollton (packed up one place and moved into the other) in an hour and 15 minutes! Fastest and most time considerate movers I’ve ever had! I’d definitely recommend booking with them if you want to be moved in a timely fashion with friendly service. I’ll definitely be hiring them again for my next move. Also, their customer service staff is professional and courteous. I was advised a day before my move that due to the rain, they may have to reschedule but I was flexible and they were too. I appreciate a call in advance if there’s any issues so I definitely give them kudos for doing that.
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X. Nasir7/17/2021
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X. Nasir
7/17/2021
I was booked for 2.5 hours and they moved me from McKinney to Carrollton (packed up one place and moved into the other) in an hour and 15 minutes! Fastest and most time considerate movers I’ve ever had! I’d definitely recommend booking with them if you want to be moved in a timely fashion with friendly service. I’ll definitely be hiring them again for my next move. Also, their customer service staff is professional and courteous. I was advised a day before my move that due to the rain, they may have to reschedule but I was flexible and they were too. I appreciate a call in advance if there’s any issues so I definitely give them kudos for doing that.
They was very fast and efficient. They took care of me and I will be using them again.
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Chris Guynes7/17/2021
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Chris Guynes
7/17/2021
They was very fast and efficient. They took care of me and I will be using them again.
My experience with 5 Star Movers was great Martin and Miguel were very responsive with communication they were also quick and efficient. They move me out of my old apartment to my new residence in no time. They were very professional would definitely use them again!
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Deme D7/17/2022
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Deme D
7/17/2022
My experience with 5 Star Movers was great Martin and Miguel were very responsive with communication they were also quick and efficient. They move me out of my old apartment to my new residence in no time. They were very professional would definitely use them again!
I recently used them on Aug.18th and my movers were Gabriel & Eric. They represented their company well. Great customer service & was very professional the whole time. The price for the service was reasonable not too expensive at all. Will use again
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Diversified Direction7/17/2021
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Diversified Direction
7/17/2021
I recently used them on Aug.18th and my movers were Gabriel & Eric. They represented their company well. Great customer service & was very professional the whole time. The price for the service was reasonable not too expensive at all. Will use again
t was a long day but the movers were wonderful. They moved me from a 5th floor, 2 bedroom apt w/elevator, other people were moving at the same time, which meant they were also using the elevator closest to our apt, and that made it take longer. But over all, they did a great job. I will use them again.
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Sherri B.5/03/2023
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Sherri B.
5/03/2023
t was a long day but the movers were wonderful. They moved me from a 5th floor, 2 bedroom apt w/elevator, other people were moving at the same time, which meant they were also using the elevator closest to our apt, and that made it take longer. But over all, they did a great job. I will use them again.
Best movers! We used them to just load a uhaul, but ended up needing another, and they coordinated a driver. Also they moved our 4 donkeys same day all to TN! Blessing in disguise and very grateful that the team went above and beyond for us! Would def recommended them for any kind of move! ⭐️⭐️⭐️⭐️⭐️
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Kelli Bradshaw2/17/2023
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Kelli Bradshaw
2/17/2023
Best movers! We used them to just load a uhaul, but ended up needing another, and they coordinated a driver. Also they moved our 4 donkeys same day all to TN! Blessing in disguise and very grateful that the team went above and beyond for us! Would def recommended them for any kind of move! ⭐️⭐️⭐️⭐️⭐️
They moved 4 commercial refrigerators from Plano to Dallas for us and did a great job. I had a hard time even getting a quote from most of the other companies I tried. They showed up on time, were very careful, and completed the job quickly. Charges ended up being almost exactly what I was quoted/estimated. I would absolutely use them again.
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Marianne Lacko7/17/2022
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Marianne Lacko
7/17/2022
They moved 4 commercial refrigerators from Plano to Dallas for us and did a great job. I had a hard time even getting a quote from most of the other companies I tried. They showed up on time, were very careful, and completed the job quickly. Charges ended up being almost exactly what I was quoted/estimated. I would absolutely use them again.